Grafana Labs builds the open observability cloud — a platform that lets engineering teams collect, store, query, and visualize telemetry data (metrics, logs, traces, and performance profiles) from their entire infrastructure and applications in one place. The flagship product, Grafana Cloud, is a fully managed SaaS version of the open-source Grafana stack. It bundles purpose-built databases — Loki (logs), Tempo (traces), Mimir (metrics), and Pyroscope (profiling) — with an AI layer that automates root-cause analysis and helps engineers fix problems faster. On-premise and hybrid deployments are available via Grafana Enterprise. The go-to-market engine is open-source led: the Grafana dashboard project has 35M+ users worldwide, which funnel into paid cloud and enterprise contracts. Buyers are DevOps, SRE, and platform engineering teams at companies of all sizes; named customers include Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce. Revenue comes from cloud consumption and enterprise subscription contracts.