Listen Labs

Listen Labs replaces traditional market research — focus groups, surveys, and manual interviews — with an AI-powered platform that runs thousands of video and audio interviews simultaneously. Companies upload a research brief, Listen finds participants from a 30-million-person panel, its AI moderator conducts open-ended conversations, and delivers synthesized, executive-ready insights within hours. The AI probes, follows up, and adapts like a skilled human researcher — but at massive scale. Buyers are product, marketing, and UX research teams at mid-to-large enterprises. Current customers include Microsoft, Anthropic, Robinhood, Sweetgreen, Perplexity, and Cognition. The platform targets the ~$140B market research industry, where traditional qualitative work takes weeks and costs a premium. Listen's pitch: depth of a human interview, speed and scale of a survey. The company was born out of a Harvard research project, founded in 2023 by Alfred Wahlforss and Florian Juengermann, and is now building toward a second horizon — a "human preference model" that lets AI agents themselves query what people think, want, and decide, without running new interviews.

$500M valuation · 93 employees · 35 open roles

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Listen Labs

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